Shipping policy
Crysthall Shipping Policy
💎 Craftsmanship
Each Crysthall crystal piece is hand-carved, shaped, and polished by skilled artisans. From material selection to finished product, every step is carried out with care and dedication.
Because each piece is handcrafted to order, we typically require 3-5 business days for production.
Why it's worth the wait:
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Each natural crystal is carefully selected for quality
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Hand-carved according to each stone's natural form
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Multiple rounds of hand-polishing for a luminous finish
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Every piece is personally inspected before shipping
We'd rather you wait a few days than receive a piece made in haste.
📦 Shipping Time
| Stage | Time |
|---|---|
| Production Time | 3-5 business days |
| Domestic Shipping | 3-7 business days |
| International Shipping | 7-21 business days |
Order Status Updates:
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After ordering: Immediate order confirmation
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Production begins: "In Production" notification
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After shipping: Tracking number and shipping updates
Expedited Processing: Contact us at ftrise0@gmail.com before purchasing.
🌍 International Orders
International orders may be subject to additional customs duties, import taxes, and clearance fees, which are the customer's responsibility.
Customs clearance times vary by country. Please check your country's import policies before ordering.
📞 Contact Us
If you have any questions about production or shipping, please contact us:
Crysthall
Email: ftrise0@gmail.com
Website: ltrise.com